Privacy Policy
Last updated: January 2025
1.1 Information You Provide
When you use Logvine, we may collect information you provide directly to us, such as:
- Contact information (name, email address, company)
- Account credentials and profile information
- Communication preferences
- Feedback and support requests
1.2 Log Data
Logvine processes log data that you send through our service. This data may include:
- Application logs and error messages
- Performance metrics and system information
- User interaction data (anonymized)
- Vector embeddings of your log data
1.3 Usage Information
We collect information about how you use our service, including:
- Service usage patterns and preferences
- Technical information about your systems
- Performance and reliability metrics
We use the information we collect to:
- Provide, maintain, and improve our services
- Process and store your log data securely
- Generate vector embeddings for semantic search
- Respond to your requests and provide support
- Send you important updates about our service
- Analyze usage patterns to improve our product
- Ensure the security and integrity of our platform
3.1 Data Storage
Your log data is stored in your own Pinecone vector database or our hosted infrastructure. We implement industry-standard security measures to protect your data.
3.2 Security Measures
- Encryption in transit and at rest
- Regular security audits and assessments
- Access controls and authentication
- Monitoring and logging of system access
We do not sell, trade, or otherwise transfer your personal information to third parties, except:
- With your explicit consent
- To comply with legal obligations
- To protect our rights and safety
- With trusted service providers who assist in operating our service
You have the right to:
- Access and review your personal information
- Correct inaccurate information
- Request deletion of your data
- Opt out of marketing communications
- Export your data in a portable format
To exercise these rights, please contact us at privacy@logvine.dev
We retain your information for as long as necessary to provide our services and comply with legal obligations. Log data is retained according to your configuration and can be deleted at any time through our service.
Your data may be processed and stored in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.
If you have any questions about this privacy policy or our data practices, please contact us at:
Logvine
Email: privacy@logvine.dev
Website: https://logvine.dev